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FAQ

What is NewChapter?+

A Veneto community for new residents and locals. Discover public profiles on the map, chat, suggest ideas and organise gatherings in your area.

Is it free?+

Using the community, suggesting ideas and voting is free. Any paid experiences will have clear prices and terms before any booking.

Do I need to add a photo?+

No. A photo is optional: you can share a nickname and your light’s colour.

What can others see about me?+

If you share your map profile, your nickname, city, country of origin, languages, optional photo, light colour and story are public. Your email is not public. Ideas and total vote counts are public, but voter identities are not.

How do I message someone?+

Sign in, open their profile on the map and use the button to send a greeting or message. Find your conversations in the Private messages section of Chat.

Can I remove my profile from the map?+

Yes. You can manage your profile visibility and request account deletion in Settings.

How are ideas different from events?+

Ideas to vote have no date or place yet: votes help decide what to organise and where, without reserving places or guaranteeing an event. Confirmed events have defined details and separate participation. Any member can organise a gathering without the founder.

When will the first pilot be announced?+

The First Table is a possible pilot, not a scheduled event. It will only be announced once its date, place and price are confirmed. The old interest list is no longer active: suggest or vote for ideas in Events instead.

How do I report inappropriate behaviour?+

Use Report on a profile or content, or email jasmineden23@gmail.com. For a website issue, you can also use Report a problem at the bottom right.